Get in touchAdvanced customer research training for marketers, growth teams, product people and founders who want to go deeper.
These aren't beginner courses. We're assuming you've run research projects before and now you want the frameworks and techniques that actually move the needle on acquisition, activation, retention and revenue.
Every session is built on methods we've refined across nearly 100 clients and thousands of customer interviews. You'll learn practical approaches you can apply immediately, with AI built into the workflow where it genuinely accelerates your work (not just for the sake of it).
Small cohorts. Real examples. No fluff.
Customer research for vibe coders and creators
Go-to-Market
11th February 2026, Somerset House
Run affordable research alongside your project, ask the right questions that’ll make your idea a hit.
Private client | [Notify me about the next one]
Get on your customer's buyer journey earlier
Growth
25 February 2026, Somerset House
Map where customers start looking and reach them before competitors do.
Private client | [Notify me about the next one]
Messaging that connects with customers
Growth
12 March 2026, Somerset House
Use the actual language customers use to describe their problems, then turn it into copy that converts.
£440 + VAT [Book your spot] | [Notify me about the next one]
Uncover what customers need then test if they'll buy your solution
Go-to-Market
22 April 2026, Somerset House
Advanced techniques to validate if a problem is worth solving, and whether customers truly need your product.
£440 + VAT [Book your spot] | [Notify me about the next one]
Work out what people are willing to pay for your solution
Go-to-Market
27 May 2026, Somerset House
Discover the price bracket where your product belongs and the mental arithmetic customers apply.
£440 + VAT [Book your spot] | [Notify me about the next one]
Ensuring customers experience the value you offer
Growth
June 2026, Somerset House (day TBC)
Find what customers value most and remove the friction stopping them from getting there.
£440 + VAT [Notify me when the date is confirmed]
Getting customers to be loyal to you
Growth
July 2026, Somerset House (day TBC)
Understand why customers churn and what makes others stick around and refer.
£440 + VAT [Notify me when the date is confirmed]
Using expert interviews to map market opportunities and customer segments
Go-to-Market
August 2026, Somerset House (day TBC)
Rapidly frame market opportunities and identify segments by talking to category experts.
£440 + VAT [Notify me when the date is confirmed]
Get in touch via the links below if you're interested in alternative ways to level up your skills.
Bespoke team workshops - We'll adapt any of these masterclasses for your team, delivered at your office or ours. Good for getting everyone on the same page with research techniques that fit your specific challenges.
Online sessions - Shorter, more affordable versions of selected topics delivered remotely. Perfect for distributed teams or trying out our approach before committing to the full in-person experience.
1-to-1 coaching - Personalized sessions where we work on your actual research projects together. Get unstuck, refine your approach, or learn specific techniques that matter to your business right now.